Version 24.3.9120

• Add the Jira Service Management Connector
• Authenticate to Jira Service Management
  • OAuth
  • API Token
  • Basic
  • Crowd
  • Okta
• Complete Your Connection
• More Information

You can use the Jira Service Management connector from the CData Sync application to capture data from Jira Service Management and move it to any supported destination. To do so, you need to add the connector, authenticate to the connector, and complete your connection.

Add the Jira Service Management Connector

To enable Sync to use data from Jira Service Management, you first must add the connector, as follows:

1. Open the Connections page of the Sync dashboard.

2. Click Add Connection to open the Select Connectors page.

3. Click the Sources tab and locate the Jira Service Management row.

4. Click the Configure Connection icon at the end of that row to open the New Connection page. If the Configure Connection icon is not available, click the Download Connector icon to install the Jira Service Management connector. For more information about installing new connectors, see Connections.

Authenticate to Jira Service Management

After you add the connector, you need to set the required properties.

• Connection Name - Enter a connection name of your choice.

• URL - Enter the URL for your Jira Service Management instance (for example, https://YourSiteName.atlassian.net).

CData Sync supports authenticating to Jira Service Management in several ways. Select your authentication method below to proceed to the relevant section that contains the authentication details.

• OAuth

• APIToken (default)

• Basic

• Crowd

• OKTA

OAuth

To connect with OAuth custom credentials, specify the following properties:

• Auth Scheme – Select OAuth.

• OAuth Client Id - Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.

• OAuth Client Secret - Enter the client secret that you were assigned when you registered your application with an OAuth authorization server.

API Token

To connect with an API token, specify the following properties:

• Auth Scheme – Select APIToken.

• User - Enter the username that you use to authenticate to your Jira Service Management account.

• API Token - Enter your API token.

  To generate an API token in Atlassian:

  1. Log in to your Atlassian account.

  2. Select Security > Create and manage API tokens > Create API token.

Basic

To connect with your user credentials, set the following properties:

• Auth Scheme: Select Basic.

• User - Enter the username that you use to authenticate to your Jira Service Management account.

• Password - Enter the password that you use to authenticate to your Jira Service Management account.

Crowd

To connect with single sign-on (SSO) via Atlassian Crowd, specify the following properties:

• Auth Scheme – Select Crowd.

• User - Enter the username that you use to authenticate to your Jira Service Management account.

• Password - Enter the password that you use to authenticate to your Jira Service Management account.

• SSO Login URL - Enter the login URL that is used by your SSO provider.

• SSO Exchange UrI - Enter the URL that is used to exchange the Security Assertion Markup Language (SAML) token for Jira cookies. This URL can be in either of the following formats:

  • https://AuthorityofJiraInstance/plugins/servlet/samlconsumer

  • https://AuthorityofJiraInstance/plugins/servlet/samlsso

• SSO App Name - Enter the name of the application in which SSO is enabled.

• SSO App Password - Enter the password of the application in which SSO is enabled.

Okta

To connect with single sign-on (SSO) via Okta, specify the following properties:

• Auth Scheme – Select OKTA.

• User - Enter the username that you use to authenticate to your Okta account.

• Password - Enter the password that you use to authenticate to your Okta account.

• SSO Login URL - Enter the login URL that is used by your SSO provider.

• SSO Properties - Enter additional properties that are required to connect to your identity provider. You must use a semicolon-separated list of properties (for example, SSOProperty1=Value1;SSOProperty2=Value2;…).

Complete Your Connection

To complete your connection:

1. Define advanced connection settings on the Advanced tab. (In most cases, though, you should not need these settings.)

2. If you authenticate with OAuth, click Connect to Jira Service Management to connect to your Jira Service Management account.

3. Click Create & Test to create your connection.

More Information

For more information about interactions between CData Sync and Jira Service Management, see Jira Service Management Connector for CData Sync.