Microsoft Dynamics 365

Version 24.2.8969


Microsoft Dynamics 365


You can use the Microsoft Dynamics 365 connector from the CData Sync application to capture data from Microsoft Dynamics 365 and move it to any supported destination. To do so, you need to add the connector, authenticate to the connector, and complete your connection.

Add the Microsoft Dynamics 365 Connector

To enable Sync to use data from Microsoft Dynamics 365, you first must add the connector, as follows:

  1. Open the Connections page of the Sync dashboard.

  2. Click Add Connection to open the Select Connectors page.

  3. Click the Sources tab and locate the Microsoft Dynamics 365 row.

  4. Click the Configure Connection icon at the end of that row to open the New Connection page. If the Configure Connection icon is not available, click the Download Connector icon to install the Microsoft Dynamics 365 connector. For more information about installing new connectors, see Connections.

Authenticate to Microsoft Dynamics 365

After you add the connector, you need to set the required properties.

  • Connection Name - Enter a connection name of your choice.

  • Organizational URL - Enter the URL to your Microsoft Dynamics 365 organization (for example, https://orgcb42e1d0.crm.dynamics.com).

CData Sync supports authenticating to Microsoft Dynamics 365 in several ways. Select your authentication method below to proceed to the relevant section that contains the authentication details.

Azure Active Directory

To connect with an Azure Active Directory (AD) user account, select Azure AD for Auth Scheme. CData Sync provides an embedded OAuth application with which to connect so no additional properties are required.

Azure Managed Service Identity

To leverage Azure Managed Service Identity (MSI) when CData Sync is running on an Azure virtual machine, select Azure MSI for Auth Scheme. No additional properties are required.

Azure Service Principal

To connect with an Azure service principal and client secret, set the following properties:

  • Auth Scheme - Select Azure Service Principal.

  • Azure Tenant - Enter the Microsoft Online tenant to which you want to connect.

  • OAuth Client Id - Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.

  • OAuth Client Secret - Enter the client secret that you were assigned when you registered your application with an OAuth authorization server.

To obtain the OAuth client Id and client secret for your application:

  1. Log in to the Azure portal.

  2. In the left navigation pane, select All services. Then, search for and select App registrations.

  3. Click New registrations.

  4. Enter an application name and select Any Azure AD Directory - Multi Tenant. Set the redirect URI to the value that is specified for CallbackURL.

  5. After you create the application, copy the application (client) Id value that is displayed in the Overview section. Use this value as the OAuth client Id.

  6. Navigate to the Certificates & Secrets section and select New Client Secret for the application.

  7. Specify the duration and save the client secret. After you save it, the key value is displayed.

  8. Copy this value because it is displayed only once. You will use this value as the OAuth client secret.

  9. On the Authentication tab, make sure to select Access tokens (used for implicit flows).

Azure Service Principal Certificate

To connect with an Azure service principal and client certificate, set the following properties:

  • Auth Scheme - Select Azure Service Principal Cert.

  • Azure Tenant - Enter the Microsoft Online tenant to which you want to connect.

  • OAuth Client Id - Enter the client Id that you were assigned when you registered your application with an OAuth authorization server.

  • OAuth JWT Cert – Enter your Java web tokens (JWT) certificate store.

  • OAuth JWT Cert Type – Enter the type of key store that contains your JWT Certificate. The default type is PEMKEY_BLOB.

  • OAuth JWT Cert Password (optional) – Enter the password for your OAuth JWT certificate.

  • OAuth JWT Cert Subject (optional) – Enter the subject of your OAuth JWT certificate.

To obtain the OAuth certificate for your application:

  1. Log in to the Azure portal.

  2. In the left navigation pane, select All services. Then, search for and select App registrations.

  3. Click New registrations.

  4. Enter an application name and select Any Azure AD Directory - Multi Tenant. Set the redirect URI to the value that is specified for CallbackURL.

  5. After you create the application, copy the application (client) Id value that is displayed in the Overview section. Use this value as the OAuth client Id.

  6. Navigate to the Certificates & Secrets section and select Upload certificate. Then, select the certificate to upload from your local machine.

  7. Specify the duration and save the client secret. After you save it, the key value is displayed.

  8. Copy this value because it is displayed only once. You will use this value as the OAuth client secret.

  9. On the Authentication tab, make sure to select Access tokens (used for implicit flows).

Complete Your Connection

To complete your connection:

  1. For Edition, select the edition for your version of Microsoft Dynamics 365.

    • CustomerService

    • FieldService

    • FinOpsOnline (default)

    • FinOpsOnPremise - For this edition, you also must specify a value for ADFS Server. Enter the name of the server that you use to authenticate.

    • HumanResources

    • Marketing

    • ProjectOperations

    • Sales

    Note: The FinOpsOnline and FinOpsOnPremise editions apply to finance and operations as well as to supply-chain management.

  2. Define advanced connection settings on the Advanced tab. (In most cases, though, you should not need these settings.)

  3. Click Connect to Microsoft Dynamics 365 to connect to your Microsoft Dynamics 365 account.

  4. Click Create & Test to create your connection.

Configure Change Tracking

For Microsoft Dynamics 365, you can set change tracking in Microsoft Power Apps.

To set change tracking:

  1. Open the Power Apps application and click Tables. Then, click the table for which you want to set change tracking.

  2. Select Properties > Advanced options.

  3. Scroll to the list under this paragraph: Refine how data in this table is used and managed. Options marked with ¹ can’t be turned off if enabled.

  4. Select Track changes to enable change tracking for you table.

    Important: You cannot disable this option after you enable it (according to the paragraph shown in step 4) because the Track changes option is marked with the superscript (1).

More Information

For more information about interactions between CData Sync and Microsoft Dynamics 365, see Microsoft Dynamics 365 Connector for CData Sync.