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Workspace Receive Connector

Version 24.2.9039

Workspace Receive Connector

The Workspace Receive connector receives CData Arc messages transported across different workspaces.

Overview

The Workspace Receive connector ensures that message metadata persists as messages are passed from one workspace to another. Since Arc uses message metadata to track files through the flow, this helps ensure that files are logged, monitored, and processed correctly.

This connector has very simple configuration because each Workspace Receive connector simply “listens” for files sent by a Workspace Send connector.

Connector Configuration

This section contains all of the configurable connector properties.

Settings Tab

Configuration Settings

Settings related to the basic operation of the connector.

Logging

  • Log Level The verbosity of logs generated by the connector. When you request support, set this to Debug.
  • Log Subfolder Scheme Instructs the connector to group files in the Logs folder according to the selected interval. For example, the Weekly option instructs the connector to create a new subfolder each week and store all logs for the week in that folder. The blank setting tells the connector to save all logs directly in the Logs folder. For connectors that process many transactions, using subfolders helps keep logs organized and improves performance.
  • Log Messages Check this to have the log entry for a processed file include a copy of the file itself. If you disable this, you might not be able to download a copy of the file from the Input or Output tabs.

Miscellaneous

Miscellaneous settings are for specific use cases.

  • Other Settings Enables you to configure hidden connector settings in a semicolon-separated list (for example, setting1=value1;setting2=value2). Normal connector use cases and functionality should not require the use of these settings.

Alerts Tab

Settings related to configuring alerts and Service Level Agreements (SLAs).

Connector Email Settings

Before you can execute SLAs, you need to set up email alerts for notifications. Clicking Configure Alerts opens a new browser window to the Settings page where you can set up system-wide alerts. See Alerts for more information.

Service Level Agreement (SLA) Settings

SLAs enable you to configure the volume you expect connectors in your flow to send or receive, and to set the time frame in which you expect that volume to be met. CData Arc sends emails to warn the user when an SLA is not met, and marks the SLA as At Risk, which means that if the SLA is not met soon, it will be marked as Violated. This gives the user an opportunity to step in and determine the reasons the SLA is not being met, and to take appropriate actions. If the SLA is still not met at the end of the at-risk time period, the SLA is marked as violated, and the user is notified again.

To define an SLA, click Add Expected Volume Criteria.

  • If your connector has separate send and receive actions, use the radio buttons to specify which direction the SLA pertains to.
  • Set Expect at least to the minimum number of transactions (the volume) you expect to be processed, then use the Every fields to specify the time frame.
  • By default, the SLA is in effect every day. To change that, uncheck Everyday then check the boxes for the days of the week you want.
  • Use And set status to ‘At Risk’ to indicate when the SLA should be marked as at risk.
  • By default, notifications are not sent until an SLA is in violation. To change that, check Send an ‘At Risk’ notification.

The following example shows an SLA configured for a connector that expects to receive 1000 files every day Monday-Friday. An at-risk notification is sent 1 hour before the end of the time period if the 1000 files have not been received.