Form Connector

Version 24.1.8906

Form Connector

Form connectors expose a public web endpoint where clients can fill out a form and submit that data into a CData Arc flow.

Forms are created from the Form connector configuration panel. A form is divided into sections and details, each of which can have a variable number of Form fields. For more details, see Creating Forms.

When you use a Form connector to submit new data, you should place the connector at the start of a connected flow. Clients can connect to the web endpoint, view and fill out the form, and submit this data into the configured Arc flow. For more details, see Submitting New Form Data.

The following sections explain how to configure your Form connector, create forms, and submit new form data.

Connector Configuration

This section contains all of the configurable connector properties.

Settings Tab

Connector Settings

Settings related to the core configuration of the connector.

  • Connector Id The static, unique identifier for the connector.
  • Connector Type Displays the connector name and a description of what it does.
  • Connector Description An optional field to provide a free-form description of the connector and its role in the flow.
  • Form URL The public endpoint/URL where clients can access the web form, fill out form fields, and submit the data to Arc.

Form Designer

Settings related to building a set of form fields that are organized by sections and details.

When clients connect to the configured endpoint and submit a form, they see fields that are laid out exactly as they are configured in this panel.

The designer contains the following settings:

  • Click to add a form title: This text box lets you add a title to your form (for example, your company name).

  • Add: Click this to add a section or a field. Add Section lets you add specific sections to a form, and Add Detail lets you add as many instances of a detail as you need for your data set.

  • Form Fields: Click New Field and provide a field name to create a field that you then drag and drop into a detail or into a section. Repeat this as many times as necessary.

  • Success Message: Supply the confirmation message that users see after they submit form data successfully. The image below shows the default message that a user sees. You can change that message or add additional text to the message in the Success Message text box.

For more details on creating forms using these settings, see Creating Forms.


Message settings determine how the connector searches for messages and manages them after processing. You can save messages to your Sent folder or you can group them based on a Sent folder scheme, as described below.

  • Save to Sent Folder Check this to copy files processed by the connector to the Sent folder for the connector.
  • Sent Folder Scheme Instructs the connector to group files in the Sent folder according to the selected interval. For example, the Weekly option instructs the connector to create a new subfolder each week and store all sent files for the week in that folder. The blank setting instructs the connector to save all files directly in the Sent folder. For connectors that process many transactions, using subfolders can help keep files organized and improve performance.


Settings that govern the creation and storage of logs.

  • Log Level The verbosity of logs generated by the connector. When you request support, set this to Debug.
  • Log Subfolder Scheme Instructs the connector to group files in the Logs folder according to the selected interval. For example, the Weekly option instructs the connector to create a new subfolder each week and store all logs for the week in that folder. The blank setting tells the connector to save all logs directly in the Logs folder. For connectors that process many transactions, using subfolders helps keep logs organized and improves performance.
  • Log Messages Check this to have the log entry for a processed file include a copy of the file itself. If you disable this, you might not be able to download a copy of the file from the Input or Output tabs.


Miscellaneous settings are for specific use cases.

  • Other Settings Enables you to configure hidden connector settings in a semicolon-separated list (for example, setting1=value1;setting2=value2). Normal connector use cases and functionality should not require the use of these settings.

Alerts Tab

Settings related to configuring alerts and Service Level Agreements (SLAs).

Connector Email Settings

Before you can execute SLAs, you need to set up email alerts for notifications. Clicking Configure Alerts opens a new browser window to the Settings page where you can set up system-wide alerts. See Alerts for more information.

Service Level Agreement (SLA) Settings

SLAs enable you to configure the volume you expect connectors in your flow to send or receive, and to set the time frame in which you expect that volume to be met. CData Arc sends emails to warn the user when an SLA is not met, and marks the SLA as At Risk, which means that if the SLA is not met soon, it will be marked as Violated. This gives the user an opportunity to step in and determine the reasons the SLA is not being met, and to take appropriate actions. If the SLA is still not met at the end of the at-risk time period, the SLA is marked as violated, and the user is notified again.

To define an SLA, click Add Expected Volume Criteria.

  • If your connector has separate send and receive actions, use the radio buttons to specify which direction the SLA pertains to.
  • Set Expect at least to the minimum number of transactions (the volume) you expect to be processed, then use the Every fields to specify the time frame.
  • By default, the SLA is in effect every day. To change that, uncheck Everyday then check the boxes for the days of the week you want.
  • Use And set status to ‘At Risk’ to indicate when the SLA should be marked as at risk.
  • By default, notifications are not sent until an SLA is in violation. To change that, check Send an ‘At Risk’ notification.

The following example shows an SLA configured for a connector that expects to receive 1000 files every day Monday-Friday. An at-risk notification is sent 1 hour before the end of the time period if the 1000 files have not been received.

Users Tab

The Users tab lets you create user credentials for clients so that they can access the public endpoint. If a client is not logged into the application administration console already, that client is prompted to enter the User and Password combination when they browse to the endpoint.

You can add, edit, and delete credentials on this tab.

Adding Credentials

To add user credentials:

  1. Click Add to open the Add User dialog box.

  2. Enter a username and password. (Click the eye icon to see the contents of the password field.)

  3. Click Save Changes and the credentials are displayed in the User section.

Editing Credentials

To edit existing credentials:

  1. Select the checkbox for the user that you want to edit, then click Edit.

  2. Edit the credentials and click Save Changes. If you decide not to make changes, click Close to exit the dialog box.

Deleting Credentials

To delete existing credentials:

  1. Select the checkbox for the user that you want to delete, then click Delete.

  2. Click OK to delete the user or click Cancel to cancel the deletion request.

Configuring the IIS Server

If your Arc instance is hosted on an IIS server and you use Microsoft Windows authentication to login to the application, you must disable Windows authentication for your users. Otherwise, the Form connector cannot properly authenticate users, and the connector will not work properly.

To disable Windows authentication:

  1. In your IIS manager, create a new folder named connector in the base application path.

  2. Select Authentication under IIS (in the right pane) for the connector folder.

  3. Set Windows Authentication to Disabled for this folder.

Server Tab

The following functions are available in the Trusted IP Addresses section:  

  • Add Opens a modal to enter a new IP address range.
  • Edit Opens a modal to modify the selected IP address range.
  • Delete Deletes the selected IP address range from the list.

The following restrictions apply to this feature:

  • localhost cannot be modified or removed from the list.
  • Any IP addresses outside of the defined ranges are rejected.
  • Ranges are supported. For example, the entry indicates that IP addresses between and are allowed.
  • Classless inter-domain routing (CIDR) notation is supported. For example, the entry indicates that IP addresses between and are allowed.
  • Wildcard patterns are supported. For example, the entry 100.10.100.* indicates that IP addresses beginning with 100.10.100 are allowed.

Creating Forms

A form can have fields, sections, and details:

  • Field: An input box with a label where users enter form data

  • Section: A heading that groups fields together

  • Detail: A section that might repeat a variable a number of times

Adding Fields

Fields are the basic unit of input for the form.

To add a field:

  1. Click New Field.

  2. Enter a field name (for example, Line Item Id) in the text field and press Enter. The new field appears in the Form Fields box.

  3. Drag and drop fields into a Details or Section box. The following example shows a Details box after two fields have been added:


    • Click the + sign to open a row for each new field that you want to drag to the details box. Each row can hold two fields.

    • You can drag and drop fields in the designer to customize the layout of your form.

    • The Form Fields box appears inline with the other categories on the pane if your pane is set to the default size. However, if you expand your pane, that box becomes smaller and is attached to the right side of the pane, as shown below.

Adding Sections

Sections divide fields in the form by categorizing them under a heading. For example, the Ship To section might contain fields like Address, City, and Zip.

Sections are not required in order to add fields to the form. However, sections provide logical groupings of items that help users quickly understand the form. You can expand a section to make room for more fields by clicking the + button.

To add a section:

  1. Click Add in the designer, then choose Add Section. Enter a section name in the dialog box, then click OK.

  2. The new section appears in the designer.

Note: You can drag and drop sections in the Form Designer to customize the layout of your form.

Adding Details

Use details when some set of the form fields are repeated a variable number of times. For example, you might want to have a variable number of line items as part of a purchase order, or a variable number of addresses for a customer. That way, when users fill out a form, they can add as many instances of a detail as is required for their particular data set. So, if a user needs to submit purchase-order data with three line items, they can add two line-item details to the initial detail and fill each one out with data from a specific line item.

To add a detail to your form:

  1. Click Add in the designer, then choose Add Detail. Enter a name in the dialog box, then click OK.

  2. The new detail appears in the designer.

Accessing Your Form

When you finish designing your form, access it by clicking the link under Form URL (in Connection Settings on the Settings tab). The following form is a simple example:

Submitting New Form Data

After you create a form in the Form Designer, users access the Form connector’s web endpoint and submit data via the form.

For fields in the main form, users simply enter the values that correspond to the labels on the form (which are taken from the name of the fields that you created).

Users can add detail rows by clicking the + button. Once a user enters all their data, they click Submit to submit their data.

After a user submits a form, the form data is pushed to the Receive folder that is available on the Form connector’s Output tab. The output is an XML file that contains the following structure:

    <FieldB>more data</FieldB>
    <FieldC>even more data</FieldC>

This output is well suited to being processed by an XML Map Connector so that it can be mapped into an XML format that is usable by another connector.