Tables
The connector models the data in ServiceNow as a list of tables in a relational database that can be queried using standard SQL statements.
CData Power BI Connector for ServiceNow Tables
| Name | Description |
| ast_contract | Stores contract records for managed assets, including start dates, vendors, and terms of agreement. |
| ast_license_base | Maintains software license information such as license types, entitlements, and usage limits. |
| change_request | Tracks change requests, including their approval workflows, implementation details, and completion status. |
| cmdb_ci | Stores configuration item (CI) records representing hardware, software, and services managed in the Configuration Management Database (CMDB). |
| cmdb_metric | Captures metrics assessing the accuracy, completeness, and health of configuration items in the Configuration Management Database (CMDB). |
| cmn_building | Stores information about buildings or facilities, including addresses and related location details. |
| cmn_context_help | Holds context-sensitive help content that provides user guidance within ServiceNow applications. |
| cmn_cost_center | Manages cost center records used for tracking budgets, expenses, and departmental spending. |
| cmn_department | Stores departmental information such as department names, hierarchies, and assigned managers. |
| cmn_location | Maintains location records for offices, sites, and branches within the organization. |
| cmn_map_page | Defines pages used for map-based visualizations to display geographical or asset-related data. |
| cmn_notif_device | Stores user notification device details, such as email addresses and mobile endpoints. |
| cmn_notif_device_variable | Defines variables that configure notification device behavior for personalized delivery. |
| cmn_notif_grmember | Manages group membership for notification delivery, defining which users belong to each group. |
| cmn_notif_group | Stores details about notification groups used to send alerts to multiple recipients. |
| cmn_notif_message | Contains notification message templates, including subjects, bodies, and formats. |
| cmn_notif_service_provider | Stores details about external providers used for sending notifications, such as SMS or email gateways. |
| cmn_other_schedule | Maintains non-standard schedules, such as maintenance or on-call availability calendars. |
| cmn_relative_duration | Defines relative duration values used in workflow calculations and Service Level Agreement (SLA) timing. |
| cmn_schedule | Stores schedules that represent business hours, on-call rotations, or maintenance windows. |
| cmn_schedule_blackout | Defines blackout periods when scheduled activities such as maintenance or deployments cannot occur. |
| cmn_schedule_condition | Specifies conditions that determine when certain schedules apply based on context. |
| cmn_schedule_maintenance | Stores planned maintenance schedules for systems and services managed in ServiceNow. |
| cmn_schedule_page | Defines schedule pages that organize related schedules or calendar segments for easier management. |
| cmn_schedule_span | Records specific time spans within schedules, such as working hours, holidays, or exceptions. |
| cmn_timeline_page | Defines timeline pages used to display events or workflows along a visual timeline. |
| cmn_timeline_page_style | Stores style configurations for timeline pages, including color schemes and layout settings. |
| cmn_timeline_sub_item | Maintains sub-items displayed in timeline views, supporting nested visualization of activities. |
| diagrammer_action | Stores diagram actions that define transitions or behaviors within process flow diagrams. |
| expert_panel | Maintains expert panel data, including participant details and assigned review cases. |
| incident | Tracks incidents that document issues, service disruptions, or user-reported problems. |
| item_option_new | Defines configuration options for catalog items, enabling customized orders or service requests. |
| question | Stores survey or catalog questions that collect user input for requests or feedback forms. |
| sc_category | Defines Service Catalog (SC) categories used to group catalog items for easier navigation. |
| sc_cat_item | Stores catalog items offered through the Service Catalog (SC), such as products or services. |
| sla | Defines Service Level Agreements (SLAs) that measure and enforce service delivery commitments. |
| sysauto | Stores scheduled job definitions that automate recurring processes and system tasks. |
| sysauto_script | Contains scripted scheduled jobs that execute automated actions at defined intervals. |
| syslog | Logs system events, errors, and informational messages for auditing and troubleshooting. |
| sysrule | Stores rule definitions that drive automated logic and system behaviors. |
| system_db_object | Stores metadata for database objects, including tables and views in the ServiceNow schema. |
| system_dictionary | Contains dictionary entries that describe fields, attributes, and relationships in the data model. |
| system_documentation | Holds documentation text and help information for ServiceNow fields and tables. |
| system_import_set_row | Records data rows imported via import sets, including staging and transformation details. |
| system_journal_field | Stores journal entries for field-level updates, allowing audit tracking of changes over time. |
| system_script_client | Contains client-side script definitions that control dynamic behavior in the ServiceNow interface. |
| system_ui_policy | Defines user interface (UI) policies that determine field visibility, read-only status, and mandatory settings. |
| system_ui_policy_action | Specifies actions triggered by user interface (UI) policies, such as showing or hiding form elements. |
| system_user | Stores user account details, including credentials, roles, and contact information. |
| task | Tracks generic task records used by multiple ServiceNow applications, including incidents, problems, and changes. |
| v_field_creator | Stores metadata about field creation, including associated tables and data types. |