system_documentation
Holds documentation text and help information for ServiceNow fields and tables.
Columns
| Name | Type | ReadOnly | References | Description |
| label | String | False |
Specifies the display label for the documentation entry, used as a title or field name. | |
| url | String | False |
Provides a link to external documentation or a reference resource associated with this element. | |
| help | String | False |
Contains descriptive help text that guides users on how to use the related field or feature. | |
| language | String | False |
Indicates the language in which the documentation entry is written. | |
| sys_id [KEY] | String | False |
Provides the system identifier (sys_id) for the documentation record. | |
| hint | String | False |
Displays a short hint or tooltip text to assist users in understanding the field's purpose. | |
| element | String | False |
Specifies the database element or field that this documentation entry describes. | |
| plural | String | False |
Defines the plural form of the label, used when referencing multiple records or items. | |
| url_target | String | False |
Determines how the documentation URL opens, such as in a new window or the same page. | |
| sys_policy | String | False |
Specifies the system policy governing how this documentation entry behaves during updates. | |
| sys_replace_on_upgrade | String | False |
Indicates whether the documentation entry should be replaced during system upgrades. | |
| sys_customer_update | String | False |
Shows whether this record has been customized by the customer or remains vendor-provided. | |
| sys_scope | String | False |
Identifies the application scope that owns this documentation entry. | |
| sys_package | String | False |
References the application package containing this documentation record. | |
| sys_updated_on | Datetime | False |
Records the date and time when the documentation entry was last updated. | |
| sys_created_on | Datetime | False |
Records the date and time when the documentation entry was originally created. | |
| sys_name | String | False |
Stores the internal name used to identify the documentation record within the system. | |
| sys_updated_by | String | False |
Identifies the user who last modified the documentation entry. | |
| sys_created_by | String | False |
Identifies the user who originally created the documentation entry. | |
| sys_class_name | String | False |
Defines the system class associated with this documentation record, indicating its type. | |
| sys_mod_count | String | False |
Tracks the number of modifications made to the documentation record since its creation. | |
| sys_update_name | String | False |
Contains the unique update name used for version control and change tracking in update sets. |