cmdb_ci
Stores configuration item (CI) records representing hardware, software, and services managed in the Configuration Management Database (CMDB).
Columns
| Name | Type | ReadOnly | References | Description |
| name | String | False |
Lists the CI's name used to identify it within the CMDB. | |
| serial_number | String | False |
Stores the unique serial number assigned to the CI. | |
| delivery_date | Datetime | False |
Records the delivery date of the CI to the organization or user. | |
| lease_id | String | False |
Lists the lease identifier that links the CI to its leasing contract. | |
| checked_out | Datetime | False |
Displays the date and time when the CI was checked out for use. | |
| sys_domain_path | String | False |
Defines the hierarchical domain path representing the CI's location in the domain structure. | |
| sys_created_by | String | False |
Shows the user or process that originally created the CI record in ServiceNow. | |
| purchase_date | Datetime | False |
Records the date when the CI was purchased. | |
| location | String | False |
Lists the physical or logical location associated with the CI. | |
| cost_cc | String | False |
Specifies the cost center code associated with the CI for financial tracking. | |
| managed_by | String | False |
Identifies the user or group responsible for managing the CI. | |
| sys_updated_by | String | False |
Shows the user or process that last updated the CI record. | |
| assignment_group | String | False |
Lists the assignment group responsible for maintaining or servicing the CI. | |
| model_id | String | False |
References the model record associated with the CI. | |
| gl_account | String | False |
Specifies the general ledger (GL) account code used for accounting the CI. | |
| supported_by | String | False |
Lists the user or team providing support for the CI. | |
| unverified | String | False |
Indicates whether the CI data has not yet been verified. | |
| company | String | False |
Lists the company or organization that owns or uses the CI. | |
| manufacturer | String | False |
Lists the manufacturer of the CI. | |
| po_number | String | False |
Records the purchase order (PO) number associated with the CI. | |
| due_in | String | False |
Specifies the number of items expected to arrive or be received for the CI. | |
| asset | String | False |
Links the CI to its corresponding asset record for inventory tracking. | |
| sys_mod_count | String | False |
Tracks the total number of times the CI record has been modified. | |
| asset_tag | String | False |
Stores the asset tag identifier physically attached to the CI. | |
| sys_class_name | String | False |
Specifies the system class name defining the CI record type within ServiceNow. | |
| order_date | Datetime | False |
Lists the date when the CI order was placed. | |
| department | String | False |
Identifies the department responsible for or using the CI. | |
| checked_in | Datetime | False |
Displays the date and time when the CI was checked back into inventory or returned. | |
| sys_domain | String | False |
Specifies the domain to which the CI belongs in multi-domain environments. | |
| sys_updated_on | Datetime | False |
Displays the date and time when the CI record was last updated. | |
| install_status | String | False |
Lists the installation status of the CI, such as installed, pending, or retired. | |
| justification | String | False |
Provides a justification or reason for creating or updating the CI record. | |
| cost | String | False |
Lists the cost associated with purchasing or maintaining the CI. | |
| owned_by | String | False |
Identifies the user or department that owns the CI. | |
| assigned | Datetime | False |
Displays the date and time when the CI was assigned to a user or department. | |
| vendor | String | False |
Lists the vendor or supplier of the CI. | |
| invoice_number | String | False |
Records the invoice number related to the CI purchase or lease. | |
| support_group | String | False |
Lists the group responsible for providing technical or operational support for the CI. | |
| skip_sync | String | False |
Indicates whether synchronization of the CI record should be skipped during updates. | |
| assigned_to | String | False |
Identifies the user currently assigned to the CI. | |
| install_date | Datetime | False |
Displays the date when the CI was installed in the environment. | |
| warranty_expiration | Datetime | False |
Lists the warranty expiration date for the CI. | |
| due | Datetime | False |
Displays the due date for maintenance, renewal, or replacement of the CI. | |
| cost_center | String | False |
Lists the cost center associated with the CI for accounting and budgeting. | |
| sys_created_on | Datetime | False |
Displays the date and time when the CI record was created. | |
| short_description | String | False |
Provides a brief description summarizing the CI and its purpose. | |
| attributes | String | False |
Lists key attributes that describe technical or operational properties of the CI. | |
| fault_count | String | False |
Tracks the number of faults or incidents reported against the CI. | |
| change_control | String | False |
Specifies the change control record or process governing modifications to the CI. | |
| fqdn | String | False |
Lists the Fully Qualified Domain Name (FQDN) assigned to the CI, if applicable. | |
| subcategory | String | False |
Lists the subcategory classification of the CI for reporting or grouping. | |
| last_discovered | Datetime | False |
Displays the date and time when the CI was last discovered by an automated discovery process. | |
| correlation_id | String | False |
Stores a correlation identifier used to link the CI to related external records or processes. | |
| discovery_source | String | False |
Specifies the discovery source that identified or imported the CI. | |
| mac_address | String | False |
Lists the Media Access Control (MAC) address associated with the CI, if it is a networked device. | |
| maintenance_schedule | String | False |
References the maintenance schedule that applies to the CI. | |
| model_number | String | False |
Lists the manufacturer's model number assigned to the CI. | |
| monitor | String | False |
Indicates whether the CI is monitored for performance or availability. | |
| sys_id [KEY] | String | False |
Lists the system identifier (sys_id) that uniquely identifies the CI record in ServiceNow. | |
| operational_status | String | False |
Specifies the operational status of the CI, such as operational or down. | |
| start_date | Datetime | False |
Lists the start date of the CI's lifecycle or operational period. | |
| dns_domain | String | False |
Lists the Domain Name System (DNS) domain to which the CI belongs. | |
| category | String | False |
Lists the category used to classify the CI within the CMDB. | |
| first_discovered | Datetime | False |
Displays the date and time when the CI was first discovered by an automated process. | |
| can_print | String | False |
Indicates whether the CI is capable of printing, applicable for printer devices. | |
| comments | String | False |
Stores comments or notes added to the CI record. | |
| ip_address | String | False |
Lists the IP address assigned to the CI, if applicable. | |
| schedule | String | False |
References the operational or maintenance schedule associated with the CI. | |
| ItemURL | String | True |
Lists the URL that represents the item accessible from the ServiceNow user interface (UI). |