TicketTemplates

Retrieve TicketTemplates data from Zoho Desk.

Columns


Name	Type	ReadOnly	References	Description
Id [KEY]	String	True		Id
LayoutId	String	False		Layoutid
ShowInCustomerPortal	Boolean	False		Showincustomerportal
TicketTemplateName	String	False		Tickettemplatename
TicketTemplateValuesSubject	String	False		Tickettemplatevalues subject
TicketTemplateValuesEmail	String	True		Tickettemplatevalues email
TicketTemplateValuesStatus	String	True		Tickettemplatevalues status
TicketTemplateValuesCustomFields	String	True		Custom fields
TicketTemplateValuesPriority	String	False		Tickettemplatevalues priority
TicketTemplateValuesCategory	String	False		Tickettemplatevalues category
TicketTemplateValuesDescription	String	False		Tickettemplatevalues description
TicketTemplateValuesSubcategory	String	True		Tickettemplatevalues subcategory
TicketTemplateValuesAccountId	String	True		Tickettemplatevalues accountid
TicketTemplateValuesAssigneeId	String	True		Tickettemplatevalues assigneeid
TicketTemplateValuesChannel	String	True		Tickettemplatevalues channel
TicketTemplateValuesClassification	String	True		Tickettemplatevalues classification
TicketTemplateValuesContactId	String	True		Tickettemplatevalues contactid
TicketTemplateValuesDepartmentId	String	False		Tickettemplatevalues departmentid
TicketTemplateValuesDueDate	Datetime	True		Tickettemplatevalues duedate
TicketTemplateValuesPhone	String	True		Tickettemplatevalues phone
TicketTemplateValuesProductId	String	True		Tickettemplatevalues productid
TicketTemplateValuesSecondaryContacts	String	True		Tickettemplatevalues secondarycontacts

Pseudocolumn fields are used in the WHERE clause of SELECT statements and offer more granular control over the data returned from the data source.


Name	Type	Description
DepartmentId	String	Filter ticket templates by department ID
SearchString	String	Search string to filter ticket templates by name
Include	String	Additional information to include in the response