API Data Provider - Online Help

Teams

To view the Teams in Zoho Desk

Columns

Name Type ReadOnly References Description
Id [KEY] String True

ID of the team

Name String False

Name of the team

Roles String True

List of roles to add to the team

RolesWithSubordinates String True

List of roles with subordinates to add to the team

Description String False

A short description of the team

Agents String False

List of agents to add to the team

DepartmentId String False

ID of the department to which the team belongs

DerivedAgents String True

List of agents derived with the properties set for the team

SubTeams String True

List of sub-teams within the team

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