Templates
Retrieve Templates data from Zoho Desk.
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | String | True |
Unique identifier of the template | |
| FolderName | String | True |
Name of the folder containing the template | |
| Subject | String | False |
Subject line of the email template | |
| TemplateName | String | False |
Name of the template | |
| ContentType | String | False |
Content format type of the template The allowed values are richtext, plaintext. | |
| RecordType | String | False |
Type of record the template is for | |
| Category | String | False |
Category classification of the template | |
| Body | String | False |
Body content of the template | |
| DepartmentId | String | False |
ID of the department | |
| FolderId | String | False |
ID of the folder containing the template | |
| FromId | String | False |
ID of the from email address for the template | |
| ReplyToAddress | String | True |
Reply-to email address for the template | |
| EmailTemplateId | String | True |
ID of the email template |
Pseudocolumns
Pseudocolumn fields are used in the WHERE clause of SELECT statements and offer more granular control over the data returned from the data source.
| Name | Type | Description |
| FetchModule | String |
Allowed values are tickets,tasks,contacts,accounts,products,solutions,calls,events |
| Searchstring | String |
Search string to filter templates by name or content |