API Data Provider - Online Help

Events

Retrieve Events data from Zoho Desk.

Columns

Name Type ReadOnly References Description
Id [KEY] String True

Unique identifier of the event

AssigneeFirstName String True

First name of the assigned agent

AssigneeLastName String True

Last name of the assigned agent

ContactFirstName String True

First name of the associated contact

ContactLastName String True

Last name of the associated contact

ContactEmail String True

Email address of the associated contact

Subject String False

Subject of the event

Status String False

Current status of the event

Ticket String True

Associated ticket information

ModifiedBy String True

Information about who last modified the event

ActivityTime Datetime True

Scheduled date and time for the event activity

ModifiedTime Datetime True

Date and time when the event was last modified

Priority String True

Priority level of the event

CreatedTime Datetime True

Date and time when the event was created

Category String True

Category classification of the event

AssigneeId String False

ID of the assigned agent

AssigneePhotoUrl String True

URL of the assigned agent's profile photo

AssigneeEmailId String True

Email address of the assigned agent

CompletedTime Datetime True

Date and time when the event was completed

ContactId String False

ID of the associated contact

Duration Integer False

Duration of the event in minutes

IsSpamContact Boolean True

Indicates whether the contact is marked as spam

ContactMobile String True

Mobile phone number of the contact

ContactPhone String True

Phone number of the contact

ContactAccountId String True

Account ID of the associated contact

CreatorId String True

ID of the user who created the event

LayoutId String True

ID of the layout used for the event

TicketId String False

ID of the associated ticket

DepartmentId String False

ID of the department

Direction String True

Direction of the event (inbound or outbound)

DueDate Datetime False

Due date for the event

IsTrashed Boolean True

Indicates whether the event is in trash

IsCommented Boolean True

Indicates whether the event has comments

IsSpam Boolean True

Indicates whether the event is marked as spam

OwnerId String True

ID of the event owner

StartTime Datetime False

Start date and time of the event

Team String True

Team assigned to the event

WebUrl String True

Web URL to access the event details

Pseudocolumns

Pseudocolumn fields are used in the WHERE clause of SELECT statements and offer more granular control over the data returned from the data source.

Name Type Description
Include String

Additional information to include in the response

ViewId String

Filter by view ID for custom event views

StartTimeRange String

Date range for filtering by start time

IsCompleted Boolean

Iscompleted

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