API Data Provider - Online Help

Roles

Retrieve Roles data from Zoho Desk.

Columns

Name Type ReadOnly References Description
Id [KEY] String True

Unique identifier of the role

Name String False

Name of the role

ImmediateSubRoles String True

Immediate sub-roles under this role

Description String False

Description of the role

IsDefault Boolean True

Indicates whether this is the default role

IsVisible Boolean True

Indicates whether the role is visible

ReportsTo String False

Role to which this role reports

IsDataSharedWithPeers Boolean False

Indicates whether data is shared with peer roles

Pseudocolumns

Pseudocolumn fields are used in the WHERE clause of SELECT statements and offer more granular control over the data returned from the data source.

Name Type Description
TransferToRoleId String

The ID of the role to which data should be transferred when deleting the role

Searchstring String

Search term to filter roles by name or description

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