API Data Provider - Online Help

Users

End users (contacts) managed in HaloServiceDesk who raise and track support tickets.

Columns

Name Type References
Id [KEY] Integer
ClientId Integer

Clients.Id

SiteId Decimal
SiteIdInt Integer

Sites.Id

Name String
DateCreated Datetime
LastLoginDate Datetime
LastUpdate Datetime
ClientName String
Colour String
CustomFields String
Email2 String
FirstName String
IsExternal Boolean
IsImportantContact Boolean
IsInactive Boolean
IsMainContact Boolean
Notes String
PhoneNumber String
SiteName String
Surname String
WebAccessLevel Integer
Use String
Initials String
Email3 String
PhoneNumberPreferred String
SitePhoneNumber String
OnPremiseActiveDirectoryDn String
SiteTimezone String
AzureOid String
PriorityId Integer
LinkedAgentId Integer

Agents.Id

ClientAccountManagerId Integer

Agents.Id

ConnectWiseId Integer
AutotaskId Integer
OverridePdfTemplateQuoteId Integer
TelPref Integer
UserKey Integer
TableType Integer
Question1 Integer
Question2 Integer
Question3 Integer
Question4 Integer
Question5 Integer
IsEmailSuppressed Boolean
IsServiceAccount Boolean
IsImportantContact2 Boolean
IsProspect Boolean

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