Priority

SLA-priority combinations in HaloServiceDesk, each defining response and fix time targets.

Columns

Name	Type	References
Id [KEY]	String
SLAId	Integer
Name	String
Colour	String
FixTime	Decimal
FixUnits	String
FirstResponseTime	Decimal
FirstResponseUnits	String
IsHidden	Boolean
PriorityId	Integer
ResponseTime	Decimal
ResponseUnits	String
WorkDaysOverride	Integer
IsFixEndOfDay	Boolean
IsResponseEndOfDay	Boolean
IsStartOfDay	Boolean
StartOfDayTime	String
IsResponseStartOfDay	Boolean
ResponseStartOfDayTime	String
IsFixSetToStartDate	Boolean
IsFixSetToTargetDate	Boolean
IsSlaExcuseRequired	Boolean