KBArticles
Knowledge base articles in HaloServiceDesk, containing solutions, how-to guides, and reference content.
Columns
| Name | Type | References | |
| Id [KEY] | Integer | ||
| Name | String | ||
| Use | String | ||
| Description | String | ||
| DescriptionHtml | String | ||
| Resolution | String | ||
| ResolutionHtml | String | ||
| InternalMemoAgent | String | ||
| InternalMemoAgentHtml | String | ||
| TagString | String | ||
| KbTags | String | ||
| KeyCopy | String | ||
| ServiceNowId | String | ||
| FreshDeskId | String | ||
| YourComment | String | ||
| CreatorId | Integer |
Agents.Id | |
| EditorId | Integer |
Agents.Id | |
| TicketTemplateId | Integer | ||
| ArticleKey | Integer | ||
| TableType | Integer | ||
| Type | Integer | ||
| EditorType | Integer | ||
| ViewCount | Integer | ||
| AgentViewCount | Integer | ||
| AllVersionViewCount | Integer | ||
| UsefulCount | Integer | ||
| NotUsefulCount | Integer | ||
| YourVote | Integer | ||
| AccessControlLevel | Integer | ||
| SearchIndexSyncBatches | Integer | ||
| DateCreated | Datetime | ||
| DateEdited | Datetime | ||
| NextReviewDate | Datetime | ||
| LimitStartDate | Datetime | ||
| LimitEndDate | Datetime | ||
| SearchIndexSyncTimestamp | Datetime | ||
| IsInactive | Boolean | ||
| IsVisibleToAll | Boolean | ||
| IsVisibleToAllRoles | Boolean | ||
| Attachments | String | ||
| OtherVersions | String | ||
| RelatedArticles | String | ||
| ExternalLinks | String | ||
| SystemFields | String | ||
| CustomFields | String |