Contracts
Support and billing contracts associated with HaloServiceDesk clients, defining charge rules, SLAs, and billing periods.
Columns
| Name | Type | References | |
| Id [KEY] | Integer | ||
| Reference | String | ||
| Note | String | ||
| InvoiceDescription | String | ||
| AccountsDescription | String | ||
| EmailAddresses | String | ||
| ScheduleEmails | String | ||
| Warning | String | ||
| ClientId | Integer |
Clients.Id | |
| ClientName | String | ||
| SiteId | Integer |
Sites.Id | |
| SiteName | String | ||
| SLAId | Integer | ||
| SLAName | String | ||
| CreatedById | Integer |
Agents.Id | |
| CreatedFromId | Integer | ||
| PreviousContractId | Integer |
Contracts.Id | |
| OHId | Integer | ||
| Status | Integer | ||
| BillingPeriod | Integer | ||
| BillingDescription | Integer | ||
| BillingPeriods | Integer | ||
| BillingCategory | Integer | ||
| PaymentScheme | Integer | ||
| PaymentMethod | Integer | ||
| TermMonths | Integer | ||
| PercentageIncrease | Integer | ||
| NumberOfUnitsFree | Integer | ||
| ChargeHoursPerPeriod | Integer | ||
| OutOfHoursMultiplier | Integer | ||
| RequestMinimum | Integer | ||
| InvoiceMinimum | Integer | ||
| PeriodChargeAmount | Integer | ||
| PrepayRecurringCharge | Integer | ||
| CostPerPeriod | Integer | ||
| StartBalance | Integer | ||
| UnmatchedCombinations | Integer | ||
| StartDate | Datetime | ||
| EndDate | Datetime | ||
| PeriodicInvoiceNextDate | Datetime | ||
| NextIncrementDate | Datetime | ||
| DateReceived | Datetime | ||
| DateSent | Datetime | ||
| IsStarted | Boolean | ||
| IsExpired | Boolean | ||
| IsRollingContract | Boolean | ||
| IsInvoicingDisabled | Boolean | ||
| IsExpiryAlarmDisabled | Boolean | ||
| IsActionsPresent | Boolean | ||
| IsScheduleSentToAccountManager | Boolean | ||
| IsChargeRolloverEnabled | Boolean | ||
| IsFixedPriceAllowed | Boolean | ||
| IsPayAsYouGoAllowed | Boolean | ||
| IsPrepayAllowed | Boolean | ||
| IsChargedPerDevice | Boolean | ||
| IsTravelChargedFromPrepay | Boolean | ||
| IsMileageChargedFromPrepay | Boolean | ||
| IsTravelChargedAsPayAsYouGo | Boolean | ||
| IsMileageChargedAsPayAsYouGo | Boolean | ||
| IsOnlyBilledAtEndOfPeriod | Boolean | ||
| Assets | String | ||
| Periods | String | ||
| CustomFields | String |