API Data Provider - Online Help

TicketThreads

Returns all threads recorded in a ticket.

Columns

Name Type References
Id [KEY] String
AuthorFirstName String
AuthorLastName String
AuthorName String
SourceAppName String
AuthorEmail String
FromEmailAddress String
Status String
AuthorType String
ContentType String
SourceType String
CreatedTime Datetime
IsDescriptionThread Boolean
Actions String
AttachmentCount Long
AuthorPhotoURL String
Bcc String
CanReply Boolean
Cc String
Channel String
ChannelRelatedInfo String
ChannelRelatedInfoExternalLink String
IsChannelRelatedInfoBestSolution Boolean
IsChannelRelatedInfoDeleted Boolean
Direction String
HasAttach Boolean
IsForward Boolean
LastRatingIconURL String
RespondedIn Time
ResponderId String
ImpersonatedUser String
KeyWords String
ReadReceipts String
SentimentAspects String
SourceAppPhotoURL String
SourceExtensionId String
SourcePermalink String
Summary String
TicketId String
To String
Visibility String

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