RoutingPreferences

Retrieve RoutingPreferences data from Zoho Desk.

Columns

Name	Type	References
IsBacklogAssigned	Boolean
AssignBacklogsBy	String
IsAssignedToOfflineAgents	Boolean
BacklogLimit	Long
CustomThresholdVsAgents	String
DepartmentId	String
FreshTicketAssignMode	String
IsCustomThresholdEnabled	Boolean
IsImediateAssignmentEnabled	Boolean
IsThresholdEnabled	Boolean
ThresholdLimit	Long