API Data Provider - Online Help

ProductTickets

Retrieve ProductTickets data from Zoho Desk.

Columns

Name Type References
Id [KEY] String
AssigneeFirstName String
AssigneeLastName String
DepartmentName String
Subject String
TeamName String
AssigneeEmail String
Email String
Status String
StatusType String
RelationshipType String
Priority String
CreatedTime Datetime
AccountId String
AssigneeId String
AssigneePhotoUrl String
Channel String
ChannelCode String
Category String
ClosedTime Datetime
CommentCount Long
ContactId String
CustomerResponseTime Datetime
DepartmentId String
DueDate Datetime
ResponseDueDate Datetime
Language String
Source String
SubCategory String
LastThread String
OnHoldTime Datetime
Phone String
Sentiment String
TeamId String
TeamLogoUrl String
ThreadCount Long
TicketNumber Long
WebUrl String
ProductId String
IsSpam Boolean
IsArchived Boolean

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