MetricsAgents
Retrieve MetricsAgents data from Zoho Desk.
Columns
| Name | Type | References | |
| Data | String | ||
| Entity | String | ||
| EntityDetails | String | ||
| Duration | String |
The allowed values are LAST24HOURS, TODAY, YESTERDAY, LAST_30_DAYS, LAST_7_DAYS, THIS_WEEK, LAST_WEEK, THIS_MONTH, LAST_MONTH, CUSTOM_IN_DATE, LAST_1_HOUR. | |
| Attributegroup | String |
The allowed values are RESPONSIVENESS. | |
| Attributes | String |
The allowed values are AVG_RESPONSE_TIME, AVG_FIRST_RESPONSE_TIME, AVG_PICKUP_TIME, ATTENDED_CHATS. |