API Data Provider - Online Help

ContactStatistics

Retrieve ContactStatistics data from Zoho Desk.

Columns

Name Type References
ChannelWiseCountAggregate String
ClosedTicketsCount Long
CustomerHappinessBadCount Long
CustomerHappinessGoodCount Long
CustomerHappinessOkCount Long
EscalatedTicketsCount Long
FirstResponseTime Long
OnHoldTicketsCount Long
OpenTicketsCount Long
OverdueTicketsCount Long
ResolutionTime Long
ResponseTime Long
SpamTicketsCount Long
TotalTicketsCount Long
ContactId String

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