UserConversationHistoryReport
The conversation history report provides details about a user's conversations for over a specified time range.
Columns
| Name | Type | References | |
| UserId | Integer |
Users.Id | |
| Id [KEY] | Long | ||
| AvgHandleTime | Integer | ||
| Customers | String | ||
| FirstResponseTime | Integer | ||
| Number | Integer | ||
| RepliesSent | Integer | ||
| ResolveTime | Integer | ||
| ResponseTime | Integer |