API Data Provider - Online Help

Threads

Threads are by default sorted by createdAt (from newest to oldest).

Columns

Name Type References
ConversationId String

Conversations.Id

Id [KEY] Long
Type String
Status String
State String
ActionType String
ActionText String
Body String
SourceType String
SourceVia String
Customer String
CreatedBy String
AssignedTo String
SavedReplyId Integer
To String
Cc String
Bcc String
CreatedAt Datetime
OpenedAt Datetime
Embedded String
Links String

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