API Data Provider - Online Help

TicketThreads

Returns all threads recorded in a ticket.

Columns

Name Type References
TicketId String
Id String
Status String
Summary String
To String
Cc String
Bcc String
FromEmailAddress String
Direction String
Actions String
AttachmentCount String
AuthorEmail String
AuthorFirstName String
AuthorLastName String
AuthorName String
AuthorPhotoURL String
AuthorType String
CanReply Boolean
Channel String
ChannelRelatedInfo String
ChannelRelatedInfoExternalLink String
ChannelRelatedInfoIsBestSolution String
ChannelRelatedInfoIsDeleted String
ContentType String
CreatedTime Datetime
HasAttach Boolean
IsDescriptionThread Boolean
IsForward Boolean
LastRatingIconURL String
RespondedIn Time
ResponderId String
SourceAppName String
SourceAppPhotoURL String
SourceExtId String
SourcePermalink String
SourceType String
Visibility String

Copyright (c) 2024 CData Software, Inc. - All rights reserved.
Build 23.0.8839.0