Tickets
To View the Tickets in Zoho Desk
Columns
| Name | Type | References | |
| Id [KEY] | String | ||
| TicketNumber | String | ||
| Subject | String | ||
| Description | String | ||
| Status | String | ||
| StatusType | String | ||
| Priority | String | ||
| Category | String | ||
| SubCategory | String | ||
| CreatedTime | Datetime | ||
| ModifiedTime | Datetime | ||
| DueDate | Datetime | ||
| String | |||
| CustomerResponseTime | Datetime | ||
| ContactId | String | ||
| DepartmentId | String | ||
| DepartmentName | String | ||
| Channel | String | ||
| IsRead | Boolean | ||
| OnholdTime | Datetime | ||
| ResponseDueDate | Datetime | ||
| AssigneeId | String | ||
| AssigneeEmail | String | ||
| AssigneeFirstName | String | ||
| AssigneeLastName | String | ||
| AssigneePhotoURL | String | ||
| ChannelCode | String | ||
| ClosedTime | Datetime | ||
| CommentCount | String | ||
| ContactAccountaccountName | String | ||
| ContactAccountId | String | ||
| ContactAccountWebsite | String | ||
| ContactEmail | String | ||
| ContactFirstName | String | ||
| ContactLastName | String | ||
| ContactMobile | String | ||
| ContactPhone | String | ||
| ContactType | String | ||
| IsArchived | Boolean | ||
| IsSpam | Boolean | ||
| LastThread | String | ||
| LayoutId | String | ||
| Phone | String | ||
| ProductId | String | ||
| Sentiment | String | ||
| SourceAppName | String | ||
| SourceAppPhotoURL | String | ||
| SourceExtId | String | ||
| SourcePermalink | String | ||
| SourceType | String | ||
| Team | String | ||
| TeamId | String | ||
| ThreadCount | String | ||
| WebUrl | String | ||
| Resolution | String |