ArchivedTickets
Returns the archived tickets list in given department
Columns
Name | Type | References | |
DepartmentId | Long | ||
Id [KEY] | String | ||
TicketNumber | String | ||
Subject | String | ||
Description | String | ||
Status | String | ||
StatusType | String | ||
Priority | String | ||
Category | String | ||
SubCategory | String | ||
CreatedTime | Datetime | ||
ModifiedTime | Datetime | ||
DueDate | Datetime | ||
String | |||
CustomerResponseTime | Datetime | ||
ContactId | String | ||
DepartmentName | String | ||
Channel | String | ||
IsRead | Boolean | ||
OnholdTime | Datetime | ||
ResponseDueDate | Datetime | ||
AssigneeId | String | ||
AssigneeEmail | String | ||
AssigneeFirstName | String | ||
AssigneeLastName | String | ||
AssigneePhotoURL | String | ||
ChannelCode | String | ||
ClosedTime | Datetime | ||
CommentCount | String | ||
ContactAccountaccountName | String | ||
ContactAccountId | String | ||
ContactAccountWebsite | String | ||
ContactEmail | String | ||
ContactFirstName | String | ||
ContactLastName | String | ||
ContactMobile | String | ||
ContactPhone | String | ||
ContactType | String | ||
IsArchived | Boolean | ||
IsSpam | Boolean | ||
LastThread | String | ||
LayoutId | String | ||
Phone | String | ||
ProductId | String | ||
Sentiment | String | ||
SourceAppName | String | ||
SourceAppPhotoURL | String | ||
SourceExtId | String | ||
SourcePermalink | String | ||
SourceType | String | ||
Team | String | ||
TeamId | String | ||
ThreadCount | String | ||
WebUrl | String | ||
Resolution | String |