API Data Provider - Online Help

ArchivedTickets

Returns the archived tickets list in given department

Columns

Name Type References
DepartmentId Long
Id [KEY] String
TicketNumber String
Subject String
Description String
Status String
StatusType String
Priority String
Category String
SubCategory String
CreatedTime Datetime
ModifiedTime Datetime
DueDate Datetime
Email String
CustomerResponseTime Datetime
ContactId String
DepartmentName String
Channel String
IsRead Boolean
OnholdTime Datetime
ResponseDueDate Datetime
AssigneeId String
AssigneeEmail String
AssigneeFirstName String
AssigneeLastName String
AssigneePhotoURL String
ChannelCode String
ClosedTime Datetime
CommentCount String
ContactAccountaccountName String
ContactAccountId String
ContactAccountWebsite String
ContactEmail String
ContactFirstName String
ContactLastName String
ContactMobile String
ContactPhone String
ContactType String
IsArchived Boolean
IsSpam Boolean
LastThread String
LayoutId String
Phone String
ProductId String
Sentiment String
SourceAppName String
SourceAppPhotoURL String
SourceExtId String
SourcePermalink String
SourceType String
Team String
TeamId String
ThreadCount String
WebUrl String
Resolution String

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