Connecting to ZohoDesk

To authenticate to ZohoDesk, and connect to your own data or to allow other users to connect to their data, you can use the OAuth standard.

Using OAuth Authentication

First, you will need to register an OAuth application with ZohoDesk. To do so, go to Zoho Developer Console, add a new Client (Server-based application) and set a valid OAuth redirect URL. Your Oauth application will be assigned a client id and a client secret. Additionally, you will need to set the relevant Domain (com, eu, in, cn etc.), defaults to com and Organization. Set Organization to Organization Id that you can find in Organizations table.

After setting the following connection properties, you are ready to connect:

• AuthScheme: Set this to OAuth.
• InitiateOAuth: Set this to GETANDREFRESH. You can use InitiateOAuth to manage the process to obtain the OAuthAccessToken.
• OAuthClientId: Set this to the client_id that is specified in you app settings.
• OAuthClientSecret: Set this to the client_secret that is specified in you app settings.
• CallbackURL: Set this to the Redirect URI that is specified in your app settings
• Domain: Optionally, set this in ProfileSettings to your ZohoDesk account domain
• Organization: Set this in ProfileSettings to your Organizaiton Id. See Organizations table for details

Example connection string:

Profile=C:\profiles\ZohoDesk.apip;ProfileSettings='Domain=your_domain;Organization=your_organization_id';Authscheme=OAuth;InitiateOAuth=GETANDREFRESH;OAuthClientId=your_client_id;OAuthClientSecret=your_client_secret;CallbackUrl=your_callback_url;

Connection Properties

The connection string properties are the various options that can be used to establish a connection. This section provides a complete list of the options you can configure in the connection string for this provider.