ZohoDesk Tables
The provider models the data in API as a list of tables in a relational database that can be queried using standard SQL statements.
ZohoDesk Tables
Name | Description |
Accounts | To view the accounts in the ZohoDesk |
Agents | To view the agents in the Zoho Desk |
ArchivedTickets | Returns the archived tickets list in given department |
Contacts | To view the Contacts in the Zoho Desk |
CustomerHappiness | Usage information for the operation CustomerHappiness.rsd. |
Departments | To View the Departments in the Zoho Desk |
Organizations | To view the origanizations |
Products | To view the products |
Teams | To view the Teams in Zoho Desk |
TicketHistory | Returns details of all actions — called events — performed on a ticket and in the sub-tabs on the ticket detail page. |
TicketLatestThread | Returns the most recent thread recorded in a ticket. |
TicketMetrics | Returns details related to the response and resolution times of a ticket. |
Tickets | To View the Tickets in Zoho Desk |
TicketThreads | Returns all threads recorded in a ticket. |