RequestTasks
ServiceDeskPlus request task management for tracking subtasks within service requests
Columns
| Name | Type | References | |
| Id [KEY] | Long | ||
| PriorityId | Long | ||
| RequestId | Long |
Requests.Id | |
| StatusId | Long | ||
| TaskTypeId | Long | ||
| TemplateId | Long | ||
| CreatedById | Long | ||
| MarkedTechnicianId | Long | ||
| OwnerId | Long | ||
| Description | String | ||
| Title | String | ||
| StatusName | String | ||
| TaskTypeName | String | ||
| PriorityName | String | ||
| CreatedDate | Datetime | ||
| ScheduledStartTime | Datetime | ||
| ActualStartTime | Datetime | ||
| ScheduledEndTime | Datetime | ||
| ActualEndTime | Datetime | ||
| ActualEndTimeDisplay | String | ||
| ActualStartTimeDisplay | String | ||
| AdditionalCost | Decimal | ||
| AssociatedEntity | String | ||
| CreatedByDepartment | String | ||
| CreatedByEmail | String | ||
| CreatedByMobile | String | ||
| CreatedByName | String | ||
| CreatedByPhone | String | ||
| CreatedByPhotoURL | String | ||
| CreatedBySmsEmail | String | ||
| CreatedDateDisplay | String | ||
| EmailBefore | Long | ||
| EstimatedEffort | Long | ||
| EstimatedEffortDays | Long | ||
| EstimatedEffortHours | Long | ||
| EstimatedEffortMinutes | Long | ||
| IsCreatedByTechnician | Boolean | ||
| IsCreatedByVipUser | Boolean | ||
| IsDeleted | Boolean | ||
| IsMarkedTechnician | Boolean | ||
| IsMarkedTechnicianVipUser | Boolean | ||
| IsOverdue | Boolean | ||
| IsOwnerTechnician | Boolean | ||
| IsOwnerVipUser | Boolean | ||
| MarkedTechnicianDepartment | String | ||
| MarkedTechnicianEmail | String | ||
| MarkedTechnicianMobile | String | ||
| MarkedTechnicianName | String | ||
| MarkedTechnicianPhone | String | ||
| MarkedTechnicianPhotoURL | String | ||
| MarkedTechnicianSmsEmail | String | ||
| Module | String | ||
| OwnerDepartment | String | ||
| OwnerEmail | String | ||
| OwnerMobile | String | ||
| OwnerName | String | ||
| OwnerPhone | String | ||
| OwnerPhotoURL | String | ||
| OwnerSmsEmail | String | ||
| PercentageCompletion | Integer | ||
| PriorityColor | String | ||
| ScheduledEndTimeDisplay | String | ||
| ScheduledStartTimeDisplay | String | ||
| StatusColor | String | ||
| IsStatusInProgress | Boolean | ||
| StatusInternalName | String | ||
| DoesStatusStopTimer | Boolean | ||
| TaskTypeColor | String | ||
| IsTemplateInactive | Boolean | ||
| TemplateName | String | ||
| AttachmentsList | String | ||
| UdfFields | String |