API Data Provider - Online Help

Changes

ServiceDeskPlus change management with comprehensive lifecycle tracking, approval workflows, and implementation coordination

Columns

Name Type References
Id [KEY] Long
ApprovalStatusId Long
CategoryId Long
ParentChangeId Long

Changes.Id

ChangeTypeId Long
ClosureCodeId Long
DepartmentId Long
GroupId Long
ImpactId Long
ItemId Long
PriorityId Long
ReasonForChangeId Long
ReleasesId Long

Releases.Id

RiskId Long
SiteId Long
StageId Long
StatusStageId Long
StatusId Long
WorkflowInstanceStatusId Long
SubcategoryId Long
UrgencyId Long
ChangeManagerId Long
ChangeOwnerId Long
ChangeRequesterId Long
ReleaseDetailsUpdatedById Long
UatDetailsUpdatedById Long
WorkflowInstanceId Long
Title String
StatusName String
ChangeTypeName String
CategoryName String
PriorityName String
CreatedTime Datetime
LastUpdatedTime Datetime
ActualEndTime Datetime
ActualStartTime Datetime
BackOutPlanUpdatedOn Datetime
CabMeetingDate Datetime
ClosedTime Datetime
CommunicationPlanUpdatedOn Datetime
CompletedTime Datetime
DueByTime Datetime
NextReviewOn Datetime
ReleaseActualEndTime Datetime
ReleaseActualStartTime Datetime
ReleaseDetailsUpdatedOn Datetime
ReleaseScheduledEndTime Datetime
ReleaseScheduledStartTime Datetime
RollOutPlanUpdatedOn Datetime
ScheduledEndTime Datetime
ScheduledStartTime Datetime
TestPlanUpdatedOn Datetime
UatActualEndTime Datetime
UatActualStartTime Datetime
UatDetailsUpdatedOn Datetime
UatScheduledEndTime Datetime
UatScheduledStartTime Datetime
ActualCost Decimal
ActualDowntime Integer
ActualEndTimeDisplay String
ActualHours Long
ActualStartTimeDisplay String
ApprovalStatusName String
ApprovalStatusColor String
BackOutPlanDescription String
BackOutPlanUpdatedByName String
BusinessImpactAssessment String
CabApprovalStatus String
CabMeetingDateDisplay String
ChangeManagerCostPerHour Decimal
ChangeManagerEmail String
ChangeManagerMobile String
ChangeManagerName String
ChangeManagerPhone String
ChangeManagerPhotoURL String
ChangeManagerSmsMailId String
ChangeOwnerCostPerHour Decimal
ChangeOwnerEmail String
ChangeOwnerMobile String
ChangeOwnerName String
ChangeOwnerPhone String
ChangeOwnerPhotoURL String
ChangeOwnerSmsMailId String
ChangeRequesterEmail String
ChangeRequesterMobile String
ChangeRequesterName String
ChangeRequesterPhone String
ChangeRequesterPhotoURL String
ChangeTypeColor String
ChecklistDescription String
ChecklistCompletedCount Integer
ChecklistStatus String
ChecklistTotalCount Integer
ChildChangeCount Integer
CloseDetailsDescription String
ClosedTimeDisplay String
CloseDetailsClosureCodeName String
ClosureComments String
Comment String
CommentHistory String
CommunicationPlanDescription String
CommunicationPlanUpdatedByName String
CompletedTimeDisplay String
ConfigurationItems String
CreatedTimeDisplay String
CurrentApprovalLevel Integer
Description String
DisplayIdDisplayValue String
DisplayIdValue String
IsChangeManagerSmsNotifyEnabled Boolean
IsChangeOwnerSmsNotifyEnabled Boolean
IsChangeRequesterSmsNotifyEnabled Boolean
DueByTimeDisplay String
EstimatedCost Decimal
EstimatedDowntime Integer
EstimatedHours Long
GroupName String
HasChildChanges Boolean
ImpactName String
ImpactDetails String
ImplementationNotes String
IsCabApprovalRequired Boolean
IsChangeManagerTechnician Boolean
IsChangeManagerVipUser Boolean
IsChangeOwnerTechnician Boolean
IsChangeOwnerVipUser Boolean
IsChangeRequesterTechnician Boolean
IsChangeRequesterVipUser Boolean
IsChangeTypePreApproved Boolean
IsDowntimeRequired Boolean
IsEmergency Boolean
IsMinor Boolean
IsOverdue Boolean
IsRetrospective Boolean
ItemName String
LastUpdatedTimeDisplay String
LessonsLearned String
NextReviewOnDisplay String
ParentChangeDisplayId String
ParentChangeTitle String
ReasonForChangeName String
RelatedIncidentCount Integer
RelatedProblemCount Integer
RelatedServiceRequestCount Integer
ReleaseDetailsDescription String
ReleaseDetailsUpdatedByEmail String
ReleaseDetailsUpdatedByName String
ReleaseDetailsUpdatedByCostPerHour Decimal
ReleaseDetailsUpdatedBySmsMailId String
ReleaseDetailsUpdatedOnDisplay String
ReleaseResults String
ReleasesDisplayIdDisplayValue String
ReleasesDisplayIdValue String
ReleasesTitle String
ReleaseStatus String
IsApprovalRequired Boolean
IsCabRequired Boolean
ReviewDetailsDescription String
ReviewResults String
ReviewStatus String
RiskName String
RollbackReason String
Roles String
RollOutPlanDescription String
RollOutPlanUpdatedByName String
ScheduledEndTimeDisplay String
ScheduledStartTimeDisplay String
Services String
IsPreTemplateTasksDeletionEnabled Boolean
SiteName String
StageIndex Long
StageInternalName String
StatusInternalName String
SubcategoryName String
SuccessMetrics String
Tasks String
TechnicalImpactAssessment String
TestPlanDescription String
TestPlanUpdatedByName String
TimeElapsed Long
TotalApprovalLevels Integer
UdfFields String
MaintenanceId Long
IsFreezeConflicted Boolean
HasReleaseAssociation Boolean
IsFreezed Boolean
IsTemplateInactive Boolean
TemplateId Long
TemplateName String
IsTemplatePlanningNeededInSubmission Boolean
WorkflowId Long
WorkflowName String
WorkflowType String
IsWorkflowInactive Boolean
IsWorkflowValidated Boolean
IsWorkflowGuidedPath Boolean
HasWorkflowTransitions Boolean
WorkflowAllowedStagesConfig String
WorkflowSubModuleDetails String
WorkflowInstanceActiveTransition String
IsWorkflowInstanceForkExecutionFailed Boolean
UrgencyName String
UserImpactAssessment String
IsRollbackExecuted Boolean
WorkflowInstanceStatusName String
Worklogs String
EntityInstanceProperties String
Attachments String
Assets String

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