ProblemApprovals
ServiceDeskPlus problem approval workflow decisions and approver tracking
Columns
| Name | Type | References | |
| Id [KEY] | Long | ||
| ApprovalLevelId | Long | ||
| ApprovalLevelProblemId | Long |
Problems.Id | |
| ProblemId | Long |
Problems.Id | |
| ApprovalLevelStatusId | Long | ||
| StatusId | Long | ||
| ApprovalLevelCreatedById | Long | ||
| ApproverId | Long | ||
| OriginalApproverId | Long | ||
| StatusName | String | ||
| ApprovalLevelCreatedTime | Datetime | ||
| SentOn | Datetime | ||
| ActionTakenOn | Datetime | ||
| ActionTakenOnDisplay | String | ||
| ApprovalLevelAssociatedEntity | String | ||
| ApprovalLevelCreatedTimeDisplay | String | ||
| ApprovalLevelNumber | Integer | ||
| ApproverEmail | String | ||
| ApproverMobile | String | ||
| ApproverName | String | ||
| ApproverPhone | String | ||
| ApproverPhotoURL | String | ||
| ApproverSmsEmail | String | ||
| Comments | String | ||
| IsApproverTechnician | Boolean | ||
| IsApproverVipUser | Boolean | ||
| IsOriginalApproverTechnician | Boolean | ||
| IsOriginalApproverVipUser | Boolean | ||
| OriginalApproverEmail | String | ||
| OriginalApproverMobile | String | ||
| OriginalApproverName | String | ||
| OriginalApproverPhone | String | ||
| OriginalApproverPhotoURL | String | ||
| OriginalApproverSmsEmail | String | ||
| SentOnDisplay | String | ||
| XpathPath | String | ||
| XpathPathDisplayName | String |