API Data Provider - Online Help

ProblemDetails

Retrieve the problem with the given ID from Freshservice.

Columns

Name Type References
ProblemId [KEY] Long

Problems.Id

Subject String
Category String
SubCategory String
Priority Long
Status Long
Description String
DescriptionText String
AgentId Long

Agents.Id

Assets String
DepartmentId Long

Departments.Id

DueBy Datetime
GroupId Long
Impact Long
ItemCategory String
IsKnownError Boolean
RequesterId Long
CreatedAt Datetime
UpdatedAt Datetime
AnalysisFieldsProblemCauseDescription String
AnalysisFieldsProblemCauseDescriptionText String
AnalysisFieldsProblemImpactDescription String
AnalysisFieldsProblemImpactDescriptionText String
AnalysisFieldsProblemSymptomDescription String
AnalysisFieldsProblemSymptomDescriptionText String
AssociatedChange Long
CustomFields String
TasksDependencyType Long
WorkspaceId Long

Workspaces.Id

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