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ITAMAssets

List all assets in your account using the Freshservice IT Asset Management (ITAM) API. This API is available only for accounts created after the March 31, 2026 release.

Columns

Name Type References
AssetId [KEY] Long
Name String
SerialNo String
AssetNo String
Notes String
ServiceLevel String
Type String
TypeId Long
WidthRatioRaw Long
WidthRatio String
Impact String
UsageType String
State String
WorkspaceId Long

Workspaces.Id

Workspace String
DepartmentId Long

Departments.Id

Department String
GroupId Long
AgentId Long

Agents.Id

UserId Long
TechnicalOwnerUserId Long
FunctionalOwnerUserId Long
LocationId Long

Locations.Id

CustomerId Long
VendorId Long

Vendors.Id

Vendor String
Building String
AssetPurchases String
Category String
DiscoverySources String
CustomFields String

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