Agents
List all agents.
Columns
| Name | Type | References | |
| Id [KEY] | Long | ||
| FirstName | String | ||
| LastName | String | ||
| IsOccasional | Boolean | ||
| JobTitle | String | ||
| String | |||
| WorkPhoneNumber | String | ||
| MobilePhoneNumber | String | ||
| ReportingManagerId | Long | ||
| TimeZone | String | ||
| Language | String | ||
| LocationId | String |
Locations.Id | |
| ScoreboardLevelId | Integer |
The allowed values are 1, 2, 3, 4, 5, 6. | |
| Roles | String | ||
| MemberOf | String | ||
| ObserverOf | String | ||
| LastLoginAt | Datetime | ||
| Signature | String | ||
| CreatedAt | Datetime | ||
| UpdatedAt | Datetime | ||
| IsActive | Boolean | ||
| Address | String | ||
| IsApiKeyEnabled | Boolean | ||
| AutoAssignStatusChangedAt | Datetime | ||
| IsAutoAssignTickets | Boolean | ||
| BackgroundInformation | String | ||
| IsAllTicketsSeenFromAssociatedDepartments | Boolean | ||
| CustomFields | String | ||
| DepartmentIds | String | ||
| DepartmentNames | String | ||
| ExternalId | String | ||
| IsLoggedIn | Boolean | ||
| LastActiveAt | Datetime | ||
| LocationName | String | ||
| ScoreboardPoints | Long | ||
| TimeFormat | String | ||
| IsVipUser | Boolean | ||
| WorkScheduleId | String | ||
| WorkloadConfig | String | ||
| WorkspaceIds | String | ||
| WorkspaceInfo | String | ||
| MemberOfPendingApproval | String | ||
| ObserverOfPendingApproval | String |