API Data Provider - Online Help

TicketFields

List all ticket fields.

Columns

Name Type References
Id [KEY] Long
Default Boolean
Description String
Label String
Name String
Position Integer
Type String
DisplayedToCustomers Boolean
RequiredForAgents Boolean
RequiredForClosure Boolean
RequiredForCustomers Boolean
LabelForCustomers String
CustomersCanEdit Boolean
PortalCc Boolean
PortalCcTo String
NestedTicketFields String
CreatedAt Datetime
UpdatedAt Datetime
Choices String

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