API Data Provider - Online Help

Agents

List all agents.

Columns

Name Type References
Id [KEY] Long
FirstName String
LastName String
Occasional Boolean
JobTitle String
Email String
WorkPhoneNumber String
MobilePhoneNumber String
ReportingManagerId String
TimeZone String
Language String
LocationId String

Locations.Id

ScoreboardLevelId String
ScopesAsset String
ScopesChange String
ScopesProblem String
ScopesRelease String
ScopesTicket String
GroupIds String
RoleIds String

AgentRoles.Id

LastLoginAt Datetime
Signature String
CreatedAt Datetime
UpdatedAt Datetime

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