Tickets
List tickets.
Columns
| Name | Type | References | |
| Id [KEY] | Integer | ||
| Subject | String | ||
| Description | String | ||
| Priority | Integer | ||
| Urgency | Integer | ||
| Status | Integer | ||
| Type | String | ||
| Source | Integer | ||
| Category | String | ||
| SubCategory | String | ||
| Deleted | Boolean | ||
| Spam | Boolean | ||
| DepartmentId | String | ||
| GroupId | String | ||
| Attachments | String | ||
| CcEmails | String | ||
| DueBy | Datetime | ||
| EmailConfigId | String | ||
| FrDueBy | Datetime | ||
| FrEscalated | Boolean | ||
| FwdEmails | String | ||
| Impact | Integer | ||
| IsEscalated | Boolean | ||
| ItemCategory | String | ||
| ReplyCcEmails | String | ||
| RequesterId | Long |
Requesters.Id | |
| RequesterName | String | ||
| RequesterEmail | String | ||
| RequesterPhone | String | ||
| RequesterMobile | String | ||
| ResponderId | String | ||
| SlaPolicyId | Long | ||
| ToEmails | String | ||
| CustomFields | String | ||
| CreatedAt | Datetime | ||
| UpdatedAt | Datetime | ||
| ClosedAt | Datetime | ||
| ResolvedAt | Datetime | ||
| FirstRespondedAt | Datetime | ||
| Tags | String | ||
| Problem | String | ||
| Change | String | ||
| RelatedTickets | String |