API Data Provider - Online Help

ProblemDetails

Retrieve the problem with the given ID from Freshservice.

Columns

Name Type References
ProblemId [KEY] Integer

Problems.Id

Subject String
Category String
SubCategory String
Priority Integer
Status Integer
Description String
DescriptionText String
AgentId String
Assets String
DepartmentId String
DueBy Datetime
GroupId String
Impact Integer
ItemCategory String
KnownError Boolean
RequesterId Integer
CreatedAt Datetime
UpdatedAt Datetime
AnalysisFieldsProblemCauseDescription String
AnalysisFieldsProblemCauseDescriptionText String
AnalysisFieldsProblemImpactDescription String
AnalysisFieldsProblemImpactDescriptionText String
AnalysisFieldsProblemSymptomDescription String
AnalysisFieldsProblemSymptomDescriptionText String
AssociatedChange Integer
CustomFields String

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