API Data Provider - Online Help

Problems

Returns a list of all Problems.

Columns

Name Type References
Id [KEY] Integer
Name String
Description String
DescriptionNoHtml String
State String

The allowed values are Open, In Progress, Resolved, Closed.

Priority String

The allowed values are Low, Medium, High, Critical.

Number String
RootCause String
Symptoms String
Workaround String
Department String
Site String
CreatedAt Datetime
UpdatedAt Datetime
AssigneeId Integer

Users.Id

AssigneeName String
AssigneeEmail String
AssigneeAvatarColor String
AssigneeAvatarInitials String
AssigneeAvatarType String
AssigneeCreatedAt Datetime
AssigneeCustomFieldsValues String
AssigneeDefaultLandingPage String
AssigneeDepartment String
IsAssigneeDisabled Boolean
AssigneeGroupId Integer
AssigneeGroupIds String
IsAssigneeUser Boolean
AssigneeLastLogin Datetime
IsAssigneeMfaEnabled Boolean
AssigneeMobilePhone String
AssigneePhone String
AssigneeReportsTo String
AssigneeRoleDescription String
AssigneeRoleId Integer
AssigneeRoleName String
IsAssigneeRolePortal Boolean
CanAssigneeShowMyTasks Boolean
AssigneeSalt String
AssigneeSite String
AssigneeTitle String
AssigneeUpdatedAt Datetime
RequesterId Integer

Users.Id

RequesterName String
RequesterEmail String
RequesterAccountId Integer
RequesterAvatarColor String
RequesterAvatarInitials String
RequesterAvatarType String
RequesterCustomerSatisfactionSurveyTime String
IsRequesterDisabled Boolean
HasRequesterGravatar Boolean
RequesterUserId Integer
CreatedById Integer

Users.Id

CreatedByName String
CreatedByEmail String
CreatedByAccountId Integer
CreatedByAvatarColor String
CreatedByAvatarInitials String
CreatedByAvatarType String
CreatedByCustomerSatisfactionSurveyTime String
IsCreatedByDisabled Boolean
HasCreatedByGravatar Boolean
CreatedByUserId Integer
Assets String
Custom String
CustomFieldsValues String
Href String
Incidents String
OtherAssets String
Tags String
Tasks String
TimeTracks String

Copyright (c) 2026 CData Software, Inc. - All rights reserved.
Build 26.0.9770.0