Incidents
Returns a list of all Incidents.
Columns
| Name | Type | References | |
| Id [KEY] | Integer | ||
| Number | Integer | ||
| Name | String | ||
| Description | String | ||
| DescriptionNoHtml | String | ||
| State | String |
The allowed values are New, Assigned, In Progress, On Hold, Resolved, Closed. | |
| Priority | String |
The allowed values are Low, Medium, High, Critical. | |
| Origin | String |
The allowed values are web, email, system, api. | |
| Price | String | ||
| IsServiceRequest | Boolean |
The allowed values are true, false. | |
| DueAt | Datetime | ||
| CreatedAt | Datetime | ||
| UpdatedAt | Datetime | ||
| NumberOfComments | Integer | ||
| ResolutionCode | String | ||
| ResolutionDescription | String | ||
| HasUserSeenAllComments | Boolean | ||
| AssigneeId | Integer |
Users.Id | |
| AssigneeName | String | ||
| AssigneeEmail | String | ||
| Assignee | String | ||
| AssigneeAvatarColor | String | ||
| AssigneeAvatarInitials | String | ||
| AssigneeAvatarType | String | ||
| AssigneeDefaultLandingPage | String | ||
| AssigneeDescription | String | ||
| IsAssigneeDisabled | Boolean | ||
| AssigneeGroupId | Integer | ||
| IsAssigneeUser | Boolean | ||
| AssigneeMemberships | String | ||
| AssigneeReportsTo | String | ||
| AssigneeReportsToHref | String | ||
| AssigneeReportsToId | Integer | ||
| AssigneeUserId | String | ||
| CategoryId | Integer |
Categories.Id | |
| CategoryName | String | ||
| CategoryDefaultAssigneeId | String | ||
| CategoryDefaultTags | String | ||
| CategoryParentId | String | ||
| SubcategoryId | Integer |
Categories.Id | |
| SubcategoryName | String | ||
| SubcategoryDefaultAssigneeId | String | ||
| SubcategoryDefaultTags | String | ||
| SubcategoryParentId | Integer | ||
| RequesterId | Integer |
Users.Id | |
| RequesterName | String | ||
| RequesterEmail | String | ||
| RequesterUserId | Integer | ||
| RequesterAccountId | Integer | ||
| RequesterAvatarColor | String | ||
| RequesterAvatarInitials | String | ||
| RequesterAvatarType | String | ||
| RequesterCustomerSatisfactionSurveyTime | String | ||
| IsRequesterDisabled | Boolean | ||
| HasRequesterGravatar | Boolean | ||
| SiteId | Integer |
Sites.Id | |
| SiteName | String | ||
| Site | String | ||
| DepartmentId | Integer |
Departments.Id | |
| DepartmentName | String | ||
| Department | String | ||
| CreatedById | Integer |
Users.Id | |
| CreatedByName | String | ||
| CreatedByUserId | Integer | ||
| CreatedByAccountId | Integer | ||
| CreatedByAvatarColor | String | ||
| CreatedByAvatarInitials | String | ||
| CreatedByAvatarType | String | ||
| CreatedByCustomerSatisfactionSurveyTime | String | ||
| IsCreatedByDisabled | Boolean | ||
| HasCreatedByGravatar | Boolean | ||
| CreatedByEmail | String | ||
| Assets | String | ||
| Cc | String | ||
| Changes | String | ||
| ConfigurationItems | String | ||
| Custom | String | ||
| CustomFieldsValues | String | ||
| DiscoveryHardwares | String | ||
| Href | String | ||
| Incidents | String | ||
| Mobiles | String | ||
| OtherAssets | String | ||
| PurchaseOrders | String | ||
| SlaViolations | String | ||
| Solutions | String | ||
| Tasks | String | ||
| TimeTracks | String |