ZohoDesk Tables
The provider models the data in API as a list of tables in a relational database that can be queried using standard SQL statements.
ZohoDesk Tables
| Name | Description |
| Accounts | To view the accounts in the ZohoDesk |
| Agents | To view the agents in the Zoho Desk |
| ArchivedTickets | Returns the archived tickets list in given department |
| Contacts | To view the Contacts in the Zoho Desk |
| CustomerHappiness | Usage information for the operation CustomerHappiness.rsd. |
| Departments | To View the Departments in the Zoho Desk |
| Organizations | To view the origanizations |
| Products | To view the products |
| Teams | To view the Teams in Zoho Desk |
| TicketHistory | Returns details of all actions — called events — performed on a ticket and in the sub-tabs on the ticket detail page. |
| TicketLatestThread | Returns the most recent thread recorded in a ticket. |
| TicketMetrics | Returns details related to the response and resolution times of a ticket. |
| Tickets | To View the Tickets in Zoho Desk |
| TicketThreads | Returns all threads recorded in a ticket. |