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ConversationsDrillDownByFieldsReport

This report is similar to the Conversations Report, but instead of returning statistics about conversation volume, it drills down and returns the conversation data that makes up the Conversations Report.

Columns

Name Type References
Id [KEY] Integer
MailboxId Integer

Mailboxes.Id

AssignedId Integer
AssignedName String
Attachments Boolean
CustomerEmail String
CustomerIds String
CustomerName String
ModifiedAt Datetime
Number Integer
Preview String
Status String
Subject String
Tags String
ThreadCount Integer
Type String
Field String

The allowed values are tagid, replyid, workflowid, customerid.

Fieldid String

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