Excel Add-In for Talkdesk

Build 26.0.9770

AttributeUsers

Relationship table linking Attributes to Users. Use this view to query the users assigned to each routing attribute.

Select

The add-in uses the Talkdesk API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client-side within the add-in.

  • AttributeId supports the following operators: =.
  • Name supports the following operators: =.

For example, the following query is processed server-side:

SELECT * FROM AttributeUsers WHERE AttributeId = 'value'

Columns

Name Type References Description
UserId [KEY] String

Users.Id

The unique identifier of the user.
AttributeId [KEY] String

Attributes.Id

The unique identifier of the attribute.
Name String The name of the user.
Proficiency Integer The proficiency of the user in a given attribute.

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Build 26.0.9770