ConversationEntryCopy
Stores a copy of a conversation entry, typically for archival or auditing purposes.
Columns
| Name | Type | References | Description |
| Id [KEY] | String | Unique identifier of the record. | |
| OwnerId | String | ID of the user or queue that currently owns the record. | |
| IsDeleted | Bool | Indicates whether the record has been moved to the Recycle Bin (true) or not (false). | |
| Name | String | Name of the record. | |
| CurrencyIsoCode | String | ISO code for the currency in which the record's currency fields are expressed. | |
| CreatedById | String |
User.Id | ID of the user who created the record. |
| LastModifiedDate | Datetime | Date and time when the record was last modified. | |
| LastModifiedById | String |
User.Id | ID of the user who last modified the record. |
| ConversationEntryIdentifier | String | Unique identifier of the original conversation entry. | |
| ConversationId | String |
Conversation.Id | ID of the conversation that this entry belongs to. |
| ConversationParticipantId | String | ID of the participant who created this conversation entry. | |
| ClientTimestamp | Datetime | Timestamp recorded by the client when this entry was created. | |
| ClientDuration | String | Duration recorded by the client for this conversation entry. | |
| TranscriptedTimestamp | Datetime | Timestamp when this conversation entry was transcribed. | |
| EntryType | String | Type of the conversation entry, such as a message or event. | |
| EntryPayload | String | Payload content of the conversation entry. | |
| Language | String | Language associated with the record. | |
| Version | Int | Version number of the conversation entry. | |
| VisibilityStrategy | String | Strategy used to determine who can view this conversation entry. | |
| ParentConvEntryCopyId | String | ID of the parent conversation entry copy, if this entry is related to another. | |
| Modality | String | Modality, such as text or voice, of the conversation entry. | |
| SystemModstamp | Datetime | Date and time when the record was last modified by a user or by an automated process. | |
| CreatedDate | Datetime | Date and time when the record was created. |
Pseudocolumns
Pseudocolumn fields are used in the WHERE clause of SELECT statements and offer more granular control over the data returned from the data source.
| Name | Type | Description | |
| OwnerIdType | String | Specifies the type of the 'OwnerId' polymorphic field to use in the statement. | |
| OwnerIdExternalFieldName | String | Specifies the external field name of the 'OwnerId' polymorphic field to use in an INSERT/UPDATE/UPSERT statement | |
| SOQL | String | Specifies the SOQL query to execute against the Salesforce servers. If this pseudo column is set from the WHERE clause it will take precedence over the original query. | |
| ExternalIdColumn | String | Specifies the external Id column to use if performing an insert. If this value is specified, upsert will be used when the INSERT command is called. | |
| FilterScope | String | Optional scope to limit the records returned from queries. This property can take one of these values: Delegated, Everything, Mine, MineAndMyGroups, My_Territory, My_Team_Territory, or Team. |