The CData Tableau Connector for Jira Service Management is built on top of a JDBC driver. This section discusses how to install the connector, set up a data source, and connect from Tableau.

Installing the Connector

Installing the Connector describes how to install the CData Tableau Connector for Jira Service Management.

Connecting from Tableau

Configuring a Connection shows how to create a Jira Service Management Data Source from Tableau's Connect To Server window.

Tableau Version Support

The connector supports Tableau Desktop 2020.1 or later and Tableau Prep 2020.4.1 or later. Versions between 2020.1 and 2020.3 of Tableau Desktop are supported via the legacy connector file (cdata.jiraservicedesk.legacy.taco) and versions 2020.3 and higher are supported using the modern connector file (cdata.jiraservicedesk.taco).

For older versions of Tableau, use the CData ODBC Driver for Jira Service Management or the CData JDBC Driver for Jira Service Management to connect.

Jira Service Management Version Support

The connector leverages the Jira Service Management API to enable bidirectional access to Jira Service Management.