Views
Views are similar to tables in the way that data is represented; however, views are read-only.
Queries can be executed against a view as if it were a normal table.
CData ODBC Driver for Jira Service Management Views
| Name | Description |
| Customers | This resource represents a customer. |
| KnowledgeBaseArticles | The articles which match the given query string across all service desks. |
| Organizations | This resource represents an organization. |
| Requests | This resource represents a request. |
| RequestSLACycles | This resource represents the SLAs (service level agreements) on a customer request. |
| RequestStatusChangelog | This resource represents the status transitions for a customer request. |
| RequestTypeFields | The fields for a service desk's customer request type. |
| RequestTypeGroups | This resource represents a request type group. |
| RequestTypes | This resource represents a request type. |
| SampleQueueRequests | This resource returns the customer requests in a queue. |
| ServiceDesks | This resource represents a service desk. A service desk is based on a project in the JIRA platform, and is used to manage customer requests. |
| Users | This resource represents a user. |