ODBC Driver for Jira Service Management

Build 24.0.9060

Requests

This resource represents a request.

Select

Set IncludeCustomFields to true in order to retrieve fields and custom fields that are specific to a request type. By default, only the columns mentioned below will be pushed. Note that setting IncludeCustomFields to true will decrease performance.

The driver will use the Jira Service Management API to process WHERE clause conditions built with the following columns and operators. The rest of the filter is executed client side within the driver.

  • RequestID supports the '=' operator.
  • RequestTypeID supports the '=' operator.
  • ServiceDeskID supports the '=' operator.
  • RequestOwnership supports the '=' operator.
  • RequestStatus supports the '=' operator.
For example, the following query is processed server side:
SELECT * FROM Requests WHERE RequestID = '10001'
SELECT * FROM Requests WHERE RequestTypeID = '12'
SELECT * FROM Requests WHERE ServiceDeskID = '2'
SELECT * FROM Requests WHERE RequestOwnership = 'admin'
SELECT * FROM Requests WHERE RequestStatus = 'OPEN_REQUESTS'

Columns

Name Type Description
RequestId [KEY] String The ID of the request.
RequestKey [KEY] String The Key of the request.
RequestTypeId String The ID of the request type.
ServiceDeskId String The Id of the service desk.
CreatedDate String The date when the request is created.
ReporterKey String The key of the reporter.
ReporterDisplayName String The display name of the reporter.
ReporterEmail String The email of the reporter.
ReporterName String The name of the reporter.
ReporterTimeZone String The time zone of the reporter.
CurrentStatus String The current status of the request.
RequestParticipants String The participants of the request.

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name Type Description
RequestOwnership String The owner of the request.

The allowed values are OWNED_REQUESTS, PARTICIPATED_REQUESTS, ALL_REQUESTS.

RequestStatus String The status of the request.

The allowed values are CLOSED_REQUESTS, OPEN_REQUESTS, ALL_REQUESTS.

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Build 24.0.9060