Tableau Connector for Freshdesk

Build 23.0.8770

Tables

The connector models the data in Freshdesk as a list of tables in a relational database that can be queried using standard SQL statements.

CData Tableau Connector for Freshdesk Tables

Name Description
Agents Update, delete, and query from agents table
BusinessHours Query from BusinessHours table
CannedResponses Create, update and query from CannedResponses table
CannedResponsesFolder Query from CannedResponsesFolder table
Companies Create, update, delete, and query from companies table
Contacts Create, update, delete, and query from contacts table
Conversations Delete, and query from conversations table
Groups Create, update, delete, and query from groups table
Mailboxes Create, update, delete, and query from Mailboxes table
Products Query from products table
Roles Query from roles table
Skills Create, update, delete, and query from skills table
SLAPolicies Query, Create and Update SLAPolicies table
Surveys Query from surveys table
TicketFields Query from ticketFields table
Tickets Create, update, delete, and query from tickets table
TimeEntries Create, update, delete, and query from TimeEntries table

Copyright (c) 2024 CData Software, Inc. - All rights reserved.
Build 23.0.8770