Tableau Connector for Freshdesk

Build 23.0.8770

Miscellaneous

This section provides a complete list of the Miscellaneous properties you can configure in the connection string for this provider.


PropertyDescription
BatchSizeThe maximum size of each batch operation to submit.
ConnectionLifeTimeThe maximum lifetime of a connection in seconds. Once the time has elapsed, the connection object is disposed.
ConnectOnOpenThis property specifies whether to connect to the Freshdesk when the connection is opened.
FetchTicketsUpdatedSinceUse FetchTicketsUpdatedSince to query tickets older than 30 days. Note: TicketStats must be set to True.
IgnoreSurplusResultsUse IgnoreSurplusResults to ignore results beyond 300 which have same CreatedAt value.
IncludeCustomObjectsWhether to include custom objects or not.
MaxRowsLimits the number of rows returned when no aggregation or GROUP BY is used in the query. This takes precedence over LIMIT clauses.
OtherThese hidden properties are used only in specific use cases.
PoolIdleTimeoutThe allowed idle time for a connection before it is closed.
PoolMaxSizeThe maximum connections in the pool.
PoolMinSizeThe minimum number of connections in the pool.
PoolWaitTimeThe max seconds to wait for an available connection.
PseudoColumnsThis property indicates whether or not to include pseudo columns as columns to the table.
ReadonlyYou can use this property to enforce read-only access to Freshdesk from the provider.
RowScanDepthSet this property to control the number of rows scanned when TypeDetectionScheme is set to RowScan.
RTKThe runtime key used for licensing.
TicketPropertiesURLUse TicketPropertiesURL to query ticket properties.
TicketStatsUse TicketsStats to retrieve stats attributes of a ticket, which are not normally available.
TimeoutThe value in seconds until the timeout error is thrown, canceling the operation.
TypeDetectionSchemeDetermines how to determine the data type of columns.
UseConnectionPoolingThis property enables connection pooling.
UserDefinedViewsA filepath pointing to the JSON configuration file containing your custom views.

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Build 23.0.8770