SideConversationEventsMessage
Returns the message details for side conversation events.
View-Specific Information
Select
The following query is processed server-side while other filters are processed client-side within the provider:SELECT * FROM SideConversationEventsMessage WHERE TicketId = 2 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'
Columns
| Name | Type | References | Description |
| SideConversationEventsId | String | The Id of the associated side conversation event. | |
| TicketId | Integer |
Tickets.Id | The Id of the parent ticket associated with the side conversation. |
| SideConversationId | String | The Id of the side conversation the event belongs to. | |
| Subject | String | The subject of the message. | |
| PreviewText | String | A plain text string describing the message. | |
| Body | String | The plain text version of the body of the message. | |
| HtmlBody | String | The HTML version of the body of the message. | |
| FromUserId | Long | The Id of the agent, if the participant is an agent. | |
| FromEmail | String | The email address of the participant. | |
| FromName | String | The name of the participant. | |
| To | String | The list of participants the message was sent to. | |
| ExternalIds | String | A key-value object where all values are strings. Used for metadata. |